I’m trying to create a choice that then leads to either of 2 SSML responses, but am getting an error in ADC “The skill should not respond to intent requests with empty text or SSML in prompt while keeping the skill session open.”
Works fine in VF.
See the attached image. Is there a better/more elegant way to do this? And how do I make it acceptable to ADC?
I tried with my simple demo, but could not reproduce it…
That messsage means there’s a blank speech between user interactions somewhere in your flow. so, it can be a speak block between choice blocks or reprompt of choice blocks, I think.
could you check all choice blocks and make sure reprompt messages are set?
Good news! It’s not in review for certification. Thank you!
I had one Choice block with an undefined (empty) Else reprompt. That seems to have solved the issue.
It was EXTREMELY helpful that you pointed out that the errror “The skill should not respond to intent requests with empty text or SSML in prompt while keeping the skill session open.” was triggered by a blank speech between user interactions - possibly between choice blocks or reprompts of choice blocks.