Having trouble updating a live skill and been trying for a month and some weeks now. When I try to submit my skill updates I get locale errors on both the upload screen and the submit changes screen.
I previously successfully submitted my skill to all 5 English speaking locales with no problem. Now Voiceflow is saying en-AU, en-CA, and en-IN are not supported, but when I remove them, my skill stops working properly on the Alexa console and fails certification.
I am completely lost. I have been trying to get help, but to no avail. Hoping someone can guide me or at least let me know of Voiceflow locale changes and I will provide the error photos.
When I remove the 3 other English speaking locales that are no longer accepted, my skill stops working on the Alexa console. It also just gives me a “something is wrong, try again later” message in the Alexa console and does not start at all during launch. I read in a previous post that when the skill does not launch with the invocation its because there is a locale issue.
Just want some help to update my best performing skill before I lose customers.