Variable not updating after returning from a flow

I have a block that says “Hello {name} how can I help you?” if you say that’s not my name it goes to a flow that captures the users name, then returns and says “Hello {name} how can I help you?” but it doesn’t use the updated name variable. Subsequent block will use the updated name. It seems like the first time it says “Hello {name} how can I help you?” it checks the variable and then won’t check it again.

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can you show us your flow? are you using flow block?