VoiceFlow Text-to-Speech Engine Fails To Read This

Does anyone know why VoiceFlow text-to-speech engine fails to read the two education courses returned in the result at the 1:00 minute mark in this loom video? It only reads ‘and’ but nothing else. Loom | Free Screen & Video Recording Software

Giving the answer here as this issue as been answered on Intercom.

You want to sanitize text from non supported characters like ‘&’ in that case.

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Thanks Nicolas. Yes, after sanitizing the returned data it is now working as intended. Thanks again for your assistance.