Whatsapp integration for capture blocks

Logic Help
1

I’m following the tutorial on integrating WhatsApp with Voiceflow here and have come across a bug I cannot resolve.

When I have a text block prior to a capture block the text block is not delivered in WhatsApp. However, if I have a button between them it will display the text correctly. This means that if I want to capture a user reply I need to get them to click a button first before inputting the reply.

I’ve tried stacking text blocks together to see if that resolves the issue, but all messages fail to display if a button block is not present.

Any help is much appreciated,

2

Hi @cookie1986

Are you able to send your .vf/.json export to support@voiceflow.com and reference this post; we’ll investigate!

Cheers,

Catherine

Voiceflow Customer Support

3

Thanks for reporting the issue @cookie1986. We’ve pushed a fix for this on the repo, be sure to fetch the latest version.

1 Like
4

Which WhatsApp version you are trying to integrate for this feature?

Some old WhatsApp versions doesn’t support this kind of API integration.

That was the reason I confused when I tried to do similar and mistakenly used this yo whatsapp, which absolutely I don’t need to do.

5

So basically, it doesn’t integrate with any modified versions?