i just started working with voiceflow and what a shame I’m already stuck.
I want to ask for a user’s name and then welcome him (screenshot attached).
For that, I have added a custom entity called “name”. After I put my name in it when testing it just tells me “session ended”. If I do the exact same thing but use the e-mail entity, it’s working fine and the output is as intended.
I already tried to find the answer myself why my custom entity is not working but I could not find anything that helped me.
I know this also can be done with the “capture” block, but i want to know what I’m doing wrong here.
Thanks in advance!